Shelley is the queen of customer service. She creates experiences your customers will open their wallets for and rave about to all their friends.
Fil Barilaro Fil Barilaro, Owner, Stephanie’s Boutique Lingerie
Shelley thinks of the big picture as well as tiny details that completely change the way the customer behaves. Customer Service 360 was a seriously smart investment for us!
Belle Chadwick Director, Cloth And Paper Studio
Shelley is incredibly passionate about customer service & understands the undeniable link between great customer service and sales. She knows great service increases conversion rates and customer loyalty.
Jane Brown Owner, Jane Brown Pearls
Shelley brings an experienced, fresh approach to the customer service world and shares her wealth of customer service secrets - this allows businesses to create experiences that customers love.
Nick Ingold Director, Garran Medical Imaging
The way Shelley looks at the process from the customers point of view has been priceless. From the first moment of contact to the last Shelley has excellent lessons and advice to make the process flawless.
Tim Chadwick Director, Chadwick Designs
Shelley has made intricate changes to the way our company goes about its day to day marketing and sales activities.
Daryl Merchant Director, Dynamic Sports Facilities